Counselling & Conflict Resolution

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About Course

Transform your ability to navigate and resolve conflicts with our comprehensive online Counseling & Conflict Resolution Course.

Whether you’re looking to enhance your personal relationships, improve workplace dynamics, or develop essential counseling skills, this course provides practical tools and strategies to manage and mediate conflicts effectively. Led by experienced professionals, you’ll gain insights into understanding the root causes of conflicts, developing empathy, and applying proven resolution techniques in real-life scenarios.

Elevate your communication skills and become a more confident, compassionate mediator today!

Enrollment Requirements:

  1. Basic understanding of English.
  2. A device with internet access for online learning.
  3. Commitment to completing assignments and participating in discussions.

What Will You Learn?

  • Fundamentals of counselling and conflict resolution techniques
  • How to identify and address personal and workplace conflicts
  • Active listening and effective communication skills
  • Strategies for mediation, negotiation, and problem-solving
  • How to foster positive relationships and maintain emotional well-being

Course Content

Module 1: Understanding Communication and Conflict

  • Lesson 1: Definition and Types of Communication
  • Lesson 2: Factors Affecting Communication
  • Lesson 3: Understanding Conflict: Causes and Types
  • Lesson 4: The Role of Perception in Conflict

Module 2: Basic Counseling Skills

Module 3: Conflict Resolution Strategies

Module 4: Conflict Management in Various Settings

Module 5: Handling Difficult Conversations

Module 6: Cultural Sensitivity and Diversity in Conflict Resolution

Module 7: Ethical Considerations in Counseling and Conflict Resolution

Module 8: Practicum and Role-Playing

Module 9: Self-Care for Counselors and Conflict Resolution Practitioners

Assessments

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